I have a Fossil watch that is very difficult to open for battery replacement, to the point where the folks @ the Fossil store gave up. The watch had to stay in the hospital for a couple of days but Dr. Oleg took care of it.
FYI - As other posters have mentioned, the Jewelry Hospital shares a suite with the Barber shop. Kind of an old school barber shop, testosterone laden, sports memorabilia, boxing posters - where everybody seems to know everybody. Neat place, just missing the barber shop pole outside.
FYI 2- There's no bike rack but there are trees and poles you can lock your bike to.