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  • After previous bad experiences at Red Oak I'd stopped going there for a few months. Today I decided to give them a second try, hoping maybe the staff had changed over enough for them to have improved. Boy was I wrong! I ordered 2 salads, both of which came with old lettuce (a few pieces of romaine were red throughout the stem) and mine had a few rotten tomatoes (one was black for half of it). The final straw? While eating his Ceasar salad my friend cut his mouth on a sharp, hard piece of plastic. I called before walking back to the store and the guy on the phone said they would be willing to make things better. When I got back to the restaurant the manager walked up, pulled $7 out of the drawer, threw it at me and said, "have a good day" without even asking me what was actually wrong or trying to see what the problem was. My question to Red Oak after reading all the bad reviews here: How do you expect to make things better if you won't even listen to what is wrong?
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