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| - We honestly can't review the food, as having waited for over an hour and fifteen minutes without recieving anything other than a "sorry, ten minutes we promise" (three separate times), we had to leave to catch our 12'clock appointment. I know breakfast joints can get busy, particularly on a Sunday morning, but since we were sat at 10:15, we figured we'd have plenty of time. Even so, we thought we'd order something quick. I could even understand if we had ordered something super complicated or many courses...we ordered a smoothie bowl and a side of biscuits n' gravy. Like...its a smoothie, over some granola and fresh fruit, no cooking required. Biscuits shouldn't take all that long either (I'd assume as an available side for most breakfast plates you'd have them coming out of the oven regularly), and proper gravy can't be made quickly so it should be handy for breakfast service.
We weren't the only patrons having issues either, many of the other guests there were grumbling about the hour plus wait times. I understand it can be hectic on weekends, but you're a breakfast joint. You should thrive on the breakfast rush, god knows that's the only time you're open.
I wouldn't have posted the review if management had made any attempt to make it right. Instead he came over and said "don't worry about the bill, we hope you try us again"
Don't worry about the bill? For the food we didn't receive? For the smoothie we waited for, for over an hour and never got? Damn right we're not worrying about the bill. And for the record, next breakfast in scottsdale we're trying someplace else.
Dude, get your kitchen in shape. There are so many excellent breakfast joints in old town, if you can't get food to your guests then you're not going to be one of them.
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