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  • Over the past 6 years or so, The Car Guy has become my "go-to" place for honest, dependable auto repairs. They charge a fair labor rate and are always sure to explain what they find, what the options are, what the cost will be, how long it will take, etc. Gene takes great care to treat everybody with respect and courtesy, even when I have seen a customer get upset (actually, they seemed pretty upset as soon as they came in the door). They also do a lot of custom fabrication work there. When my wife's car was in last week for some diagnosis and repair, Wes called me to say he did not think they would be finished by closing time, and wanted to know if that would cause a problem. In fact, it would have caused a significant problem, so he cheerfully said he would complete the repair before he went home, and leave the car out front for us to pick up. Just as simple as that; no having to bargain with him or anything. When an employee is willing to give up family/personal time on a Saturday evening just to satisfy a customer, that says a lot about how employees are treated. That then results in customers being treated well, too.
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