I've ordered close to 100 pizza's from this company. They are not cheap, and their pizza's are usually great.
I've now been on 2 phones simultaneously for 68 minutes and nobody is answering.
It is Memorial Day, but their website doesn't say that they are not open.
I'll look for a place that can service the customer.
Their hold music/message doesn't say they are closed at either location.
Screw me once, shame on me, screw me twice shame on you.
9/12/15 Edit
This is the 3rd time that I've ordered from their 40th St & Camelback location without ever receiving a call or a pizza. The woman said between 45 and 60 minutes when I ordered. After 2 hours I ordered from another location.
Amazing how bad this company is run. Remember, at this point I've ordered around 300 pizza's from them. My advice is to pass them by. Domino's is better as they show up.