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  • I arrived earlier than opening and took the first available online appointment to expedite my service of a punctured tire from running over unavoidability debris from an accident on 77. It is a very blustery morning with lite snow furries so I approached the locked door at 07:57, since there were cars that pulled up after my arrival at 07:00, to see if they would be kind enough to allow us all inside. They did let us in and the young man immediately walked out to my car to assess the needs my automobiles tires. Upon quick assessment of a puncture repair, the technician immediately drove my automobile into the 1st bay for the needed service which I appreciated. The trunk of my automobile was quickly opened to retrieve the punctured tire for repair. It's now 08:21 and I ask the technician that eagerly greeted me upon my arrival how much longer would it be until my repair be completed. The technician checked in with the techs in the bay for repairs. I noticed the immediate pause of a good morning on his face as he mentioned to the bay techs that I was the 1st in his morning while the bay tech smiled and shrugged his shoulders with nervous embarrassment because they were working on cars that came in after my arrival. I received my automobile at about 09:00. I thanked the young man who originally greeted me and was on my way.
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