This Salon is nice. I went in to get my roots done and my blonde hair switched to a cooler better shade. When I was about to be blow dried i finally saw my roots and I asked if they will be orange after they were dry. The hair dresser told me to use purple shampoo. In my head I was like you have got to be kidding me I don't think so. I asked the hairdresser very nicely to change the color of my roots. She didn't understand why. Another hairdresser had to explain it to her. Another hour later I had a descent darker shade at my roots( not what i wanted, but looked better) and the other overall tone of the rest of my hair was what I wanted. For how much I paid and what I got I will not be returning. Blonde is tricky and if you can't do it perfectly I won't spend the money. Overall they were very nice and seem like a really good salon, just not the right fit for me.