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| - I was disappointed about my stay here at Trump International Hotel. I'm surprised that there's a 4 star rating out of 5 here on Yelp. My rating here is solely based on the quality of the room and hotel.
I pricelined this hotel under the category "5 star hotels and resorts" and got a great deal. When I arrived via Taxi (which was about $26 from the airport) there were not enough valets to help with my bags. The lady who checked me in though was very nice and explained the resort fee to me (wifi, unlimited water, etc is included in the resort fee so the "free wifi" description is deceiving).
Now for the hotel itself... on the way to the elevators there's a vestibule in front of the gift shop. On the wall opposite the gift shop was a mirror that had water spots or something all over like it needed a polish or something.. my first impression.. what's going on? In the hallways to the rooms (I had a friend staying on the 26th floor) there was stuff like crumbs/ trash all over the carpet and this stayed there all day. In fact some of the carpet was "stretched" creating rolls on the floor which can be dangerous because someone can trip and fall on these "rolls".
On to the room... I stayed in room 2312. When I walked in the room I noticed that it is similar to the MGM signature and various other hotels on the strip with a little kitchenette. After I started to look around, I noticed that the shelf under the tv was split. In the bathroom the frame of the large mirror right above the sinks were filled with old toothpaste spatter and some other random things in the crevices which made it kinda gross to stare at while washing my face and brushing my teeth. What was ultra weird was when I went to take a shower there was a crumbled ALMOND.. yes, the almond nut that you eat, at the edge of the shower floor right below the door. I left the almond there to see if housekeeping would clean it the next day.. but nope... the almond was still there the next time I took a shower. The hot water the first night took about 15 minutes to get warm. The shower handle was loose so if you pulled a little bit, the handle would disengaged from the gears and you couldn't turn on the water. For the two nights I stayed there I never once had even ONE bathroom floor mat.. while my friend had two in his room. When I got into bed that first night and moved the decorative pillow I noticed on the back side had a huge hole near the bottom of the european pillow case.
Also, the first night some idiot rang my doorbell for 15 mins at 1 am. Because of the two door system, I was afraid to go outside the door of my room into the tiny vestibule to look out the peephole to see who was the a-hole, because I knew that they would hear me come out of that room and might create a scene if I didn't open the outer door. I guess I could have called the front desk and had them send someone up to see what was going on but at this point I really didn't want to move out of my bed.
The only redeeming thing about this place was getting a discount on priceline.. however, I hope since theTrump staff knew I was a patron who got a room via a third party payer that was NOT the reason I was in such a crappy room with crappy housekeeping.
Unfortunately, I have no plans to stay here ever again. To me and now to my friends, this place will be affectionately known as the Trump Dump.
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