Been a few times, very disorganized with not enough techs for customers they allow so my husband and I each time had to wait half an hour just to start, then before they even finished one of us they ushered the tech off to another, apparently more important, customer to do their services instead. My husband sat there ANOTHER half an hour waiting after his pedi waiting for his mani. I wanted a manicure but all she did was remove my polish and move on. Spent two hours there Ended up getting ripped off again as well, I thought the first time was a mistake. Hidden prices for "extras" which is not listed on the menu. On top of the price of a manicure they charged my husband $5 more for shiny buff. I've just had enough of this place. Only thing not making this a one star review is because it is aesthetically nice inside, however I won't be back.