Love this hotel! Stayed there for only 1 night for my son's bday treat. Chose this hotel because of their family friendly pool/beach! My family enjoyed it except that they closed the wave pool around 5pm and said they'll open again in an hour, an hour and a half passed (we spent these times on the lagoon and lazy river), but they said they wont open it anymore for the rest of the day. When i asked why, they didnt give any reason but tell me, "not today ma'am" . That's one of the reason why we went there actually so kind of disappointing... Three stars because of that and i encounter some rude valet staff and wifi sucks!! ;(