These guys are very personable. The first time I called them it was with a simple electrical job. They fit me into their schedule the same day. Ultimately, they were not able to fix the problem, but rather than make matters worse, they simply stated that they couldn't figure it out and that I should call and electrician, which I did. The electrician fixed the problem in 5 minutes. That said, I've got an appointment scheduled for another job. This time I couldn't get on their schedule for two weeks. The price they quoted me for this job was a fraction of what other contractors were charging.