We put our name down a day in advance... when we got there the wait was 30 minutes (the same as walk-ups)?? People who just showed up got tables before we did, despite the reservations. This frustrated me quite a bit but I was glad they offered beverages while we waited.
The food and drinks, however, were very good! The complimentary bread was warm and fresh. Good service on busy nights. Our waitress was very nice and gave us a lunch special at dinner time! Overall, good experience.