This Native used to be good! We have been coming here for a long time. Leadership needs to look at what is happening now before you lose all your customers! Food is good! Service is lack luster!
* Seated on a diamond backs game day. Fairly busy.
* two servers for the entire restaurant?
* took forever to get beer order and the bartender just standing there!
* they got the wing order wrong and did not go above and beyond to fix it!
* Discount for error?
* No silverware at the table?
* waiter did not ask to get silverware after delivered a salad? No napkins with wings? Basic table waiting! Should not have to ask.
Omar was the server this trip. Quiet service and did not have the personality to do this job. Come on! You made the mistake on the wings at least comp the mistake. Basic service! Do not make your customers ask for comp on your mistake. We will pay for your mistake but may not be back. Your loss!
Overall this place has slipped! Get your act together if you want to stay in business. Quite sad this day and age when customer service is EVERYTHING!