Most of the staff is super friendly. Store is always clean! Although I prefer this location, there are so many around town, so no matter where I'm at I can find a salon. Good prices for the beds and lots of bed choices. This location isn't always too busy so I can get in and out in a reasonable amount of time and speak with the girls behind the counter with my questions and not feel like I'm taking up their time or holding up other customers. Love their lotion selection. I never buy online. I did once and the lotion was clearly expired and disgusting. I suggest you always come to a salon and purchase from them. They are certified distributors. The employees know this and want me to get the best color I can get. All in all, great customer service. I love my tan.