I made a mammogram appointment two weeks ago and on the Friday before, they called me to remind me of my appointment and to tell me how much I would owe at the time of the service. I got to my appointment on Monday the 18th of April, signed in and gave the girl my order. She said she wasn't sure if they could do my mammogram as they didn't have a radiologist at that facility and wouldn't for two weeks. I asked her why they didn't tell me that on Friday when they called to tell me how much I would owe and she didn't have an answer. She told me to have a seat and I waited for 15 minutes and she called me back up and said no, they couldn't do it. I told her I was paying a baby sitter at home for nothing. She asked me if I wanted to make another appointment and I asked for my order and left. Is she really kiddng? When I left I called the corporated office and put a complaint on Carly's voice mail but she hasn't bothered to call me back either. I called Honor Health and they now take my insurance, so I will be going to their facility from now on. I have used Simon Med since they opened and have really liked them, but they sure don't care about their patients and their patient's time