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  • This dealership doesn't seem to care about your overall experience unless it is "good". I have expressed concerns to the dealership about my overall experience with my purchase and now my oil change and they don't care. They are full of empty promises and full of smiles until the sale is complete. I do not think I will EVER buy another vehicle from this dealership. My Sales rep at the time of purchase was Eric Steffes and he promised everything and had great attitude and was great to work with. HOWEVER, once the signature was on the dotted line, it was all over. The vechicle wasn't ready as promised at time of pick-up, we had to take it back on our own time. Then the "courtesy" shuttle left my husband at work for more than an hour waiting for them to pick him up. To boot that the vehicle still was not complete. And as of today....NOPE, 7 months later, what was promised, was never received.
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