I have had a few visits with Dr Kashyap and have felt the same after every one. She has listened to me, asked me pertinent questions, asked me HOW I WAS FEELING about my current situation...she made me feel like I was important. It wasn't just about what was in my chart. She talked with me about all of my options for BC, my past experiences with various forms and what she felt would be my best option now. When I had an issue with a certain type of pill, she immediately changed my prescription to a different type of pill to see if that would solve my issues. She has always been kind, personable and warm when I have seen her. I have recommended her several times. I also have not had any issues with the office staff. They have always been kind, polite and professional with me.