I love Apple products but I've finally decided I've had enough of their chaos when coming into the store. Even when having made an appt online for the Genius Bar, the appts often run late. And the check in process is a nightmare with one person with an iPad and long line while the lone person tries to find the person trying to check in.
I would much rather that once in the store, I can check in myself from the multiple of Apple computers that I can use and there is a number system like at the DMV where I see my number come up.
It's so much more efficient and time saving rather than waiting in line for one person to check me in then another person coming by to tell me that I will be served soon . . . wait another 15 mins.
It's 5:19 now- my appt is at 5:30- let's hope it's on time.
Much problems can be taken care of from home from your desktop- unfortunately for me today, when I tried to download the necessary items, my desktop did not have enough memory space so here I am, for the second day in a row.
This whole format might be the down fall of Apple. I've been a loyal costumer since Apple first started- from the first beige box and I feel like I've had enough.