I came in from out of town to purchase a rollaway bed. Communicated with them the day before to make sure that they had what I needed. When I got it home it was the wrong bed. They were more than willing to replace the item but I had to go make the exchange. I told them I was from out of town and would be leaving and I didn't have time. They were more than willing to deliver the correct one for $60!
I won't ever shop that place ever again.