| rev:text
| - I had hopes for this restaurant. I just ordered an eggs benedict to go, but the duration of my 30 minutes there was less than pleasant.. The hostess gave me a negative vibe from the moment I walked in and told her I was picking up an order. No smiles from her, just a "go to the back bar." While I was waiting to cash out, there was, understandably, a line. The hostess walked over and in quite a loud voice told us to move the line to the other side of the lobby. There was no, "excuse me, would you mind if..." Or a "please" at the end of her command. The girl at the register had no smiles either. I understand it was busy and you might be at the end of your rope, but you work in the service industry. I was a hostess for two and a half years and I always had a smile on my face, even at the end of a shift, or after a difficult guest, because working at the front of a restaurant means you are the first and last impression of it. The only pleasant person I met was the older gentleman standing in front of me in line that I struck up a conversation with.
|