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| - I purchased a Groupon for xrays, exam and cleaning. I called to schedule my appointment and had a 6 week wait. The ONLY time available was 7 am on a monday. I would have to wait 4 more weeks if I wanted an 11:30 am appointment on a tuesday (which I work at noon so that was out). They opened the doors at 6:58. By the time they got their computers up and realized I was a new patient it was 7:05. Then I had to do paperwork. By the time I went in it was 7:15.
The xrays were awkward as the hygienist seemed to be a temporary employee, unconfidident in the equipment and techniques. My mouth was cut up by the end. In the exam the dentist recommended a deep cleaning. I wasn't surprised because I don't have insurance and hadn't been in a couple years. Apparently brushing 2-4 times a day isn't enough. That's fine. I have had it in the past, so I knew what to expect. I asked what the difference in price would be since I don't have insurance and he said an office person would be in with me shortly to go over those details. 20 minutes later, as the hygienist was moving around behind me putting things up, but not speaking to me, the woman came in to go over the paperwork. She started with the "priority" work which was not what the doc had told me was the priority. She corrected that and then showed me the deep cleaning would be two visits doing half the mouth each visit, would require numbing, and would be $420 each visit. I asked if I could go ahead and do the regular cleaning today and she said no.
I left feeling I had been in a bait and switch. I understood the need for the cleaning, but I have never had to do it in two sessions and it has never cost that much before. I was really disappointed. Perhaps if you have insurance it is a great location. However, if you don't, avoid it! I hate posting bad reviews on here and avoid it at all costs, but this was a bad enough experience that I thought others should know since they sold a lot of these groupon specials.
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