I've been here before and have been happy with my experience, so I decided to bring my BFF for her birthday. I made appointments for us at 2 pm, we arrived to a full salon and promptly waited am hour for our 2 pm scheduled service. her pedicure whirpool was not working and when I asked who I assume is either the manager or owner to fix it. .she barked at me. .that was never resolved. I love Nancy and because of her i will return although disappointed with this expedience. As far as the actual service both of us enjoyed the pedicure and the color we choose. I ruined a couple nails digging in my purse and the manager/owner fixed it without issue. Although a couple comments better left unsaid. The salon is dated and needs new waiting area chairs, its cluttered and nothing to write home about. And the toilet was not flushing when I was there.