I didn't see what all the rage was about. This was just an average cab ride in a pretty junky car. The back seat was fairly clean but the windshield had a huge crack across it and the front console hadn't been cleaned in a long time. My driver was a nice enough guy but the company presents itself as having more of a polished driver and this driver was dressed overly casual -- like your basic cabbie. I was quoted the flat rate to Sky Harbor and thought I'd be greeted with coffee and donuts like the profile on here says. When I entered the cab, no coffee and no donuts. Not even a mention of them. Is it just a marketing ploy? Widows were partially down during the entire trip making it very difficult to hear anything coming out of the driver's mouth. Again, I have no trouble with the driver but there is nothing above average about this service. While making the reservation was easy and the driver was on time, there was nothing that set this company apart from others. I was disappointed. Will not repeat.