I've been dying to try these guys out after I saw a different location featured on "Man vs Food". The sandwiches, while good, were not as good as I'd hoped. But they are definitely big and hearty portions and decent, just not the best I've had. I had the ham and cheese, overall it was a bit on the bland side. I did manage to eat the whole thing with just a few fries left over (and somehow was hungry again within the hour!).
Service was good, everyone was very nice. I would try them again because maybe it was an off-night when we went and food not as good as usual?