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| - I am not a "cyclist," I am just a bike rider.
I became obsessed with Electra Townies after riding one. I am a nerdy, middle-aged mom who just wanted a fun bike to ride with my kid. I don't know from mountain bikes or road bikes. After calling all over town and looking on the internet, a friend told me about Slippery Pig and how nice and helpful they were. I called and they had my dream bike in stock, and at more than $100 less than I'd been able to find on the 'net.
When I went in to see the bike, the little store was packed with hard-core cycling enthusiasts, talking about races and the virtues of various bike parts I had never heard of. The lone guy running the store was courteous and took his time with each customer.
Did I mention I know nothing about bikes? Sometimes I hate going into specialty shops because the "experts" there are just socially maladjusted snobs with their little corner of knowledge, and they lord that over you to assert their superiority. I was a little nervous, because the Pig was definitely a "real" bike shop. But when it was my turn for assistance, my man Eli was nothing but nice. Maybe the nicest guy ever.
Even though it was past closing, he took his time going over the bike, gave me a beverage, offered me a discount, told me about the three free tune-ups I get for the next year, and gave me 20% off all accessories (because you know you have to trick out the new bike).
When I went back a week later to get my basket attached, again at closing time, he remembered my name and seemed genuinely interested in what I thought of my bike. George attached my basket, and I agree with the previous reviewer: he's great, too.
I went in again last night to get a flat fixed, and this latest experience prompted me to write this review. Again, I rolled in minutes to closing, and they fixed my flat right away, staying until well after closing. But while I waited, Eli offered me my choice of delicious microbrews (!) and I sipped a lovely Four Peaks Kiltlifter Scottish Ale while they fixed my flat and attached a new saddle! Where does that happen anymore?
For context, I had taken my daughter's bike in to another LBS a year ago, and they took two days to fix the flat. They were also nice guys, but two days to fix a flat? (And no beer. I think I am going to make free beer a prerequisite for service providers from now on.)
These guys are just the best, and reminded me why it is almost always worth it to seek out small, independent businesses. Thanks, Slippery Pig!
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