Ive been going to Sushi Friends for a year now. It was my favourite go to sport for bento boxes, take out or the All you can Eat.
The last few times things have been lacking. I thought it was just the servers being too in your face all the time, or not coming to the table at all.
A few weeks back, my husband and I were in for lunch and the servers were constantly at the table reaching over taking plates right out from under the last bite. Like, wait a few minutes and allow me to enjoy the bite I just took. I was litterally picking up a piece of tempura with the server trying to take the plate as I reached for it.
Then the next visit was wonderful! The server was nice and everything was fresh and hot.
Todays visit was terrible.
We went in for the AYCE menu. I asked for water and iced tea and got tap water and they forgot my ice tea....I started with edamame and miso soup and veggie tempura. My edamame came out ice cold in less than one minute. I asked if I could have fresh cooked beans and the server told me they were rinsing them in cold water now... Nope! These were ice cold.. Not hot on the inside and rinsed in cold water. He then told me I could have fresh ones that these were fresh.. Well Im a cook and I knew they were at least 4 or 5 hours old. Then a few minutes later he brought out a bowl of steaming edamame beans to the booth beside us.! What?!
Moving on. The chicken we ordered came out luke warm, the calamari was clearly re fried a few times, not even edible.
When we asked for a second menu to order rolls the server said we should order everything at once next time... umm why? Id rather not sit at a table filled with dishes and let everything go cold. Its not out of the ordinary to order sever times and just order small items. So we got our second menu and ordered the usual rolls. Dynamite, which came with no shrimp this time for some reason. The spicy crab, which came out as the regular crab, the spicy salmon which came out fine actually...
and then the wait for the bill. We asked for the bill.... didnt come.. people came in and ordered taked out.. still didnt come... went up to the cash and waited... It got to the point where i had to tap the guy on the shoulder and ask to pay...
Terrible service... Menu is constantly loosing items.. and is now over priced for what is offered... too bad.... I used to go almost every week.. Looks like we will find a new place to patronize...