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| - The power supply in my computer went out, so I headed down to Fry's Electronics. They wanted to charge me $50 (labor ONLY) to swap out the power supply AND told me they'd have to keep the computer overnight. Mind you, this is a 10-minute job---MAX. I went on ahead and bought the part, scooped up my computer, and headed home, prepared to do the job myself.
Realizing I really didn't want to deal with it (I admit, I had just got my nails done and didn't want to take the risk), I called Computer Guys. I had remembered seeing their shop close to my house, so I gave them a ring. Technically they were closed for the day, but told me I could go ahead and bring in the computer and new power supply right then since it was something quick and simple. Once I arrived, it took the tech all of about 3 minutes to remove the old power supply and install the new one. They checked it to ensure it was up and running as it should be, and I was on my way. The price was very reasonable, I might add.
I count character analysis among my skills, and I could tell that both of these techs were straight-shooters. They did a great job and charged a really fair price. In today's day and age of crappy customer service and dishonesty, it's nice to know that an establishment like this still exists. I know exactly where I'm going next time I have a computer issue.
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