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| - Take the other negative reviews seriously- DO NOT enroll your child here. They will be physically and mentally abused.
My 3 year old was returned to me with a 2 inch cut on his orbital bone with absolutely no report or explanation why. The staff member in his room said they were outside and she didn't see anything, which can't be true because I know he definitely cried. Either A. she was neglecting the kids B. no staff members were outside c. she saw the entire thing and lied to me about it d. she did it herself and then lied about it. There was no incident report when she told me there was one with the director. The director, Julie and her assistant Sandy had no idea what I was even talking about.
The week prior, I heard another staff member, April, speaking in such a nasty, demeaning tone to the kids. I spoke up after the second time I heard hear speak to children that way (on two separate days and occasions, so it was not just a one time occurrence) and she stood up and started walking aggressively towards me while raising her voice, shaking her finger at me and telling me to "HOLD ON, HOLD ON" in front of every single child in the classroom.
The staff members who interacted with my son barely spoke to me. Never gave me any reports on how he was doing in class, how he was doing with potty training, etc. My son shrieked every time we brought him there- which should have been my first clue.
The classroom was disgusting and dirty with old food everywhere at any given time, which was absolutely unacceptable as my son has SEVERE, life-threatening food allergies. There were brownies that could have possibly had nuts in it- which would have sent him into anaphylactic shock.
April and her other African American partner in crime in Room 3 were absolutely awful. My son, who has never had a diaper rash in his life, looked like he hadn't been wiped all day after he went to the bathroom and had a nasty bout of diaper rash that took a few days to clear up.
Julie, the director, may seem like she has it together. But she doesn't. After I let her know about April speaking to the kids so harshly, she said she was removing her from the class room. Not true- I walked in with my son and she was there the very next day. But had half a mind to at least walk out as soon as we showed up.
The icing on the cake was the fact that they took 2 months to refund me for 2 days out of a full week. Are you kidding me??? My son was physically and verbally abused by their staff and they actually think they deserve to keep our hard earned money. What a freaking joke!!!
Carrie and the Board of Directors are a bunch of half wits and no help at all. This entire facility needs to be shut down immediately and the staff members need every single one of their licenses pulled ASAP.
I didn't realize how good we had it at Watch Me Grow, just down the street- he is MUCH happier and safer there.
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