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http://www.openvoc.eu/poi#funnyReviews
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  • Like all of the other reviews on here, the customer service was terrible. After our flight was canceled and we had a 7 1/2 hour delay before our rescheduled flight, we had the 'pleasure' of coming across Robin at the Hertz counter. After standing in line for 30+ minutes for a line of 5 with 4 reps, we finally got to the front. As our turn came, we were greeted with a snarled 'I have to take a break!' from Robbin followed closely by an exasperated huff and one of the nastiest scowls I have ever seen on a customer service rep. Without a doubt this woman does not belong in the customer service arena and should be fired by the company. I'm giving this a 2 star review because the second rep that we came across was at least friendly but I would advise all travelers to STAY AWAY!!
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