I went in to get a pedicure and sadly it was HORRIBLE. My feet were in the water for maybe about 2 minutes before the lady took both feet out and starting applying my gel. No cuticle trimming, no scrub, no massage? Not relaxing at all. I asked when she got done painting my toes if she was going to do a massage since she never did, which is always included in a pedicure and she seemed annoyed I even asked. It's been two days and I now have an infection on my big toe. 100% do not recommend.