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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Literally the WORST customer service I have ever experienced over the phone. My AC went out and National Home Warranty set me up with this company. Residential Services closes at 4pm in the afternoon even though National Home Warranty allows you to put in an "emergency" service request at all hours. Residential Services never called me, and when I tried to call them it went to voicemail... TWICE (at 11am on a Thursday). When I finally was able to talk to a real person she was incredibly rude and continued to tell me that she was unable to give me any kind of timeframe for our service then proceeded to hang up on me. I called and filed a complaint with National Home Warranty and practically begged for a different contractor but they said the other two companies they use were not accepting any more appointments. We are SWELTERING in a 100 degree house with three dogs. Shame on both companies.
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