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  • My husband and I were so excited to try this place. I am a huge fan of this family. I wentNeedless to say by the end I just wanted to leave. There was a small wait, however there was space at the bar. Being that we had an hour drive back home we decided to take the bar. We did get drinks within five minutes of sitting down. Our order was taken about 20 minutes later. When our food came out, we needed silverware. Took ten minutes to flag down the bar tender. He was to busy talking to someone about about how Mark hates being called Marky Mark and how he's so excited about the appearances that will be made this year. Also talked about them being 2/3's owner of the Pittsburgh location. He finally saw I wasn't eating my food and came over. Took another probably 15 minutes for him to bring it to me since his conversation was more important than my now cold food not being eaten. My husband and I both ordered fries, which the container was maybe half full. No biggie for me due to my not being a big eater, but if those are the portions then why make people pay extra for them?! I waited for nearly 10-15 for a refill on my drink. I had it sitting on the edge of the bar. Even took it off and but it back down just in case he didn't notice the first time. My burger probably would have looked better coming from McDonalds and I hate fast food. If your looking to try something with a great experience and good food try something else. I heard Burgatory is opening up another location nearby so I doubt this place will last if something isn't changed. To update from my last review. The owner quickly responded to my review from before! Was really nice. My husband and I went back with some friends and our experience was a lot better. Service was great! Food was fantastic. We used the No Wait app, so we didn't have to wait long either. We have gone back a couple of times since and have had positive feedback for each time.
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