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  • I'll start by saying I absolutely love Dutch Bros! Super friendly and always amazing coffee. This Dutch Bros though.. Firstly, it's confusing from the start, trying to figure out where the drive threw begins and ends is just impossible. So, we went to the walk up. We spent more than 20 minutes in line as we watch the drive threw line, that seemed like it was wrapped around the building, drive right threw. Watching the line build up with over 10 cars and pass threw about 3 times. Then right before getting I get to the window I watch the customer in front of us take a drink of her coffee and then ask for whip on top of the part she just drank off of. The barista did it and she licked it off. It was the most unsanitary, grosses thing I've seen at any coffee shop. As we finally got to the window, I order a 6 shot large carmelizar and my friend ordered a normal medium carmelizar.... after the girl at the window chatted our ear off for another 3 minutes or so, she hand over 2 medium carmelizars, one with 5 shots. I ask about the size and she asked me if the cup is a medium size... she made it, shouldn't she know what size the cup is? I put the drinks next to each other and said see same size.... she then tells me well there's still 5 shots in it... I ordered a 6 shot carmelizar. She pores the one she just made into a large cup, adds milk, and hands it to me... when I say what about the shot. She told me she was mistaken there is "only dubs in the drink".... what ever that means... what ever, the drink is sweat and not right. It took like 30 minutes just to get coffee and the people that work there do not know how to multitask and be a team... did I mention there was 3-4 people working drive threw and 1 person working walk up... probably why the drive threw was flying... won't ever go back to that Dutch Bros.
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