Nothing for kids to play with while they wait!!
I don't understand how this place has so many stars. I came in with my 2 year old with an appt at 4:40...the place was busy and I could see I would have to wait...that was fine but there was nothing for kids to play with while they are waiting...no books, toys or anything. So while I try to keep my squirmy child waiting, none of the staff acknowledge me, reassure me that I will be served soon. After 10 minutes, which to a 2 year old might as well be 1 hour, and no acknowledgment from the staff my son got increasingly more riled up...i had to leave. The staff could care less...and when I complained their attitude was "fine, leave". For $18.95...you need a little more than a DVD player and one of those cars...how about a more attentive attitude and a waiting area appropriate for a young child.