I came here with a friend of mine today to get a full set of acrylics, I booked an appointment for 5pm a couple days ago just to make sure we would be able to get our nails done today. Service was horrible. We were not greeted at all when we came in, I told the lady at the front desk I made an appointment a few days ago and she just told me to sign in so we did, we waited for an hour and twenty minutes. NOBODY asked us if we have been helped yet or anything they all just stared at us until about a half hour before we were taken back to get our nails done, a lady apologized for our wait. We finally went back to get our nails done and I felt rushed. Leo did our nails and he sent off my friend before her nails were even fully dried so they ended up getting messed up on the car ride home, my nails are A LOT shorter than he cut them and they are super thick. He was also super aggressive when filing my nails and moving my hand around. I felt like he just wanted us out of there. Hours later now and my nails hurt so bad around the edges and if they continue to hurt I'm just going to get them taken off. Totally not worth the $70 just for my nails, I will be going back to lavish beauty lounge in Medina from now on.