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  • I'm only giving this place 2 starts because getting a refund before I left was easy. Like a few other recent reviews, I went with my daughter to see Daniel Tiger. Waited a half hour outside just to buy the tickets. When I was finally inside the doors, still waiting, a guy dressed as a zombie (for what I assume was part of their monster exhibit?) starts walking by all the kids. The poor kids in front of me started screaming and sobbing and running away because they were so scared. The demographic of kids who watch Daniel Tiger I would think is very different than the demographic of kids who think zombies are interesting. Who thought that was a good idea? Everyone was tired and grumpy and then you have a guy who looks dead with blood dripping down his face walk by everyone? That was very poor planning. Anyway, once we got the tickets we waited in line for Daniel Tiger. The line went right past the entrance to the one side of the museum so everyone had to keep shoving past me and my daughter to get in and out of the room. We waited there for probably 20-30 minutes. They started handing out numbered tickets at a point and stopped at the woman right in front of me. Once she was done handing out the tickets a man came up to her and said "We have a problem." They walked away whispering and more and more staff joined them, whispering a huddle in front of all of us. We finally moved forward a little in the line and waited a few more minutes. Finally one of the staff members came by us and asked where the tickets ended. When the lady in front of me said she got the last one, the staff member looked at me and said "I'm sorry but you and everyone behind you isn't going to get to see him." That was at just past 11:30 and he left at 1. It took everything in me not to yell at her. This should have been thought out a little more. Why not pre-sell a certain amount of tickets in advance so no one has to wait in line? I understand that this was probably an isolated incident, but this place was chaotic and expensive and I'm not sure if I would go back.
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