this Taco Bell absolutely sucks.... I don't know if management here is really crappy... Or they can't hire competent people... About a month ago we went to this Taco Bell and ordered about 10 maybe 12 things off the menu... I normally don't check my order because I expect there to be exactly how many things I ordered... We got home and opened up the bag and found out that they didn't include 4
things of what we ordered...immediately I contacted the store... And they ask for me to come back and get all of the order... So we hopped in the car and went down there... We waited pretty decent amount of time I'd say 15 min..... The manager did fix the order... But this is not the first time this has happened... About six months before this incident... Me and my wife went down there again and ordered about eight items off the menu... Thank God we checked because as we're pulling out we noticed that two of the items were missing.... We went inside and told them and they demanded to see what was inside the bag... I gladly showed them and one of the employees had come out to my car to search our vehicle to make sure that we were hiding something... That's what really pissed me off... But I figured eh maybe they got new employees again and I went back... As I said they messed up on our order... The one in Painesville has never messed up our order yet so I'm constantly going there instead... I will be going to this particular location anytime soon... And I think you can understand why constantly forgetting people's orders is a bad sign that obviously you're not paying attention what you need to do... They have computer screens that shows them what is on the order and how much of those orders they need to fill... They need to seriously retrain these people or find competent people back and do the job correctly...