If you want to sit there for over 4 hours getting your roots touched up and pay top dollar, this is the place for you. Personally, I have better ways to spend my time and money. I went several times and always left feeling tense, it's really a shame because they have the potential to be a nice salon. I gave them 2 stars because they never ruined my hair, that's worth a star. Save your money and go someplace else.