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  • Every time I have to go in here for something I steel myself because I know what's coming next. I've never had a good experience with the surly, disengaged staff here. You can walk right up to the counter and stand there and there will be not even a shred of acknowledgment until you speak up to ask for something or wait. I had to send a package recently and the guy behind the counter moved it along the counter and without a word turned away to do something else. I stood there waiting, thinking he was still processing the order, but no...he had finished without any indication and didn't feel like the customer should know that everything was good to go. Whether it's asking about envelope size or shipping a package or even just making an inquiry about the photocopier, it always seems like a major imposition. I've been nothing but polite and courteous, but every time I've been in here has been an unnecessarily negative experience. I realize that these UPS stores are independently owned so the corporation doesn't have much oversight, but man, are these particular franchisees a sour, unhelpful bunch.
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