The food is really good BUT twice now I have sat at the counter and watched my food sit on the shelf for a minimum of 5 minutes while workers just stood there and stared at it. By the time it is brought to me the sauce is cold and the eggs are barely warm. I don't really understand why the workers are just standing there staring at plates of food that are completed and ready? Management really needs to look at their procedures because the food is good when it's hot!!