Equipment doesn't work and is hence dangerous. Gym filled with seniors who just sit on the machines and talking while not using it. Management doesn't care. I asked for a refund and the manager's phone number at 2:25pm on 9/10/16 after the assistant manager Angel refused to help me with a member not following the rules. He told me he'd give me a refund and the phone number but instead he played on the register for about 30 seconds and then went to a back office to talk on his cell phone. While he talked I got the phone number for the manager Jacqueline Eguizabal from the kind new girl at the front desk. After a few minutes waiting for my refund as he talked on his cell he got closer and I heard the call. He was calling 911 to try to have me arrested for trespassing!! I immediately left and when i got home I called the manager's number. Angel picked up the phone. I asked to be transferred to Jacqueline Eguizabal's voicemail and he refused.
I am currently visiting a lawyer and will be suing this club for embarrassment, emotional distress, my membership fees, not enforcing club rules, and threatening employees (Angel).