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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-01-01 00:00:00 (xsd:dateTime)
itemReviewed	BMW Autohaus
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Nearly every experience at this dealership is an unsatisfactory one, where I did not feel like a valued customer. I just keep going back because it happens to be close to my home, and the original contact I have with this dealership is a friend of a friend. The sales people are nice and knowledgeable BUT they are very aggressive yet hard-line on their deals... giving at best a slightly above-average deal. The test drives are short, where you just go around a city block, in 50-60 zones with lots of traffic, so you never get to really try out the car. And then the sales rep expects you to sign. 2 days in advance of the delivery day, when I tried to change the delivery appointment time for my new car, the guy doing the delivery (isn't it supposed to be the sales rep himself delivering the car to you, providing you with after-sale service and thanking you?) was curt and rude, and said that was impossible because the one other person who does it is sick. Come on, there's one guy delivering cars all day, while the sales reps just sell? (Update: I emailed my sales rep about this, and he said that it's a busy time and all times are booked... but it's okay, he'll delivery the car to me. So that's some plus points there...) Previously, whenever I took my car in for service, the waits for shuttle cars took hours, and the service reps were rarely pleasant. I ordered a part once, and they never went ahead and had it ready for the day I came in for service. Totally dropped the ball. This is the last time I will ever deal with this dealership. I'm going to Town and Country or another dealership in the future for service. The only saving grace is Maria Anghel, an experienced and well-respected Business Manager, who is extremely professional and cordial to deal with. Otherwise, this place reeks - like a previous poster said, the attention and respect ends once the agreement is signed. They will likely offer me an incentive (a gift card?) to tell BMW Canada that they are 5-stars. I am so dissatisfied that I am considering telling the truth and they can keep their gift card. P.S. I bought another car from this network of dealers - a Mercedes at MB-Oakville. Arrogant and poor attitude from the rep there, and zero after-sale service other than the usual spam email asking me to go back and buy from him again. What the...
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	B

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