I've been going to this restaurant for over 10 years and I'm thinking it's time to stop soon. The prices have been going thru the roof while the service has been dropping thru the basement.
Last evening we asked a server why they gave us a chicken veggie rice dish when we ordered a beef veggie rice. She started chastising us about ordering it non-spicy when we should have specified spicy! hUh?? If she didn't understand our question she should have asked us to repeat it instead of yelling
at us first! When she finally realised our question, she figured out we had written the wrong number ... So fine. It was our fault.
But if you're going to charge 18% tip right off the bat (which they did,)... Then maybe providing some service would be appropriate... But nope. Nada.
Just really bad attitude, and awful service. I'm not surprised that they're much less busy then they were a few years ago.