I went to get a pedicure and gel manicure. Being a Friday evening I figured it would be busy. However, I did not have to wait and was done in about an hour. They did wonderful..I especially liked how they line the bowl where you soak your feet for the pedicure, with a plastic liner! Sanitation is very important. I will be back! I did not grab her name, but she is a young girl and she was very thorough with the pedicure. Thank you!