Because this is kinda the "place to be" for Pitt students, I tried to remain pretty lenient with my expectations for the quality, but it is many kinds of awful.
Food can be pretty good, can also be pretty bad. Same for the service. I'm not talking about busy Wednesday, Thursday, Friday nights - because I understand becoming impatient with the rowdy college crowd and being a human. I'm talking about like on a Tuesday at lunch time, the servers and bartenders will make sexual violence and anti-gay jokes in front of the customers so.... nope.
Also the mixed drinks are watered down and taste terrible.