I honestly couldn't tell you why this company is getting such terrible reviews. Admittedly there must be some truth to the claims of those reviews written below, but you are a hundred times more likely to post a bad review after a sour experience than a stellar review after a good one. I'm either case, I had absolutely no issues with the shipping service here as my package arrived safely, earlier than the guaranteed Amazon time, and was delivered by a man who had no malicious intent whatsoever. The negative reviews may have initially startled me, but I am happy to say they are out of date and no longer relevant. Thanks for the quick delivery Dynamex!