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  • This review is for their breakfast. I ordered an "egg and cheese breakfast burger" and the sign said $4.99. As I watch the cashier punch it in, she puts in "breakfast burger" and then adds "egg and cheese" which adds $0.50 and it was slightly under $7.00 This made no sense to me as it said "Egg and Cheese burger" for $4.99. It didn't say egg and cheese is extra $0.50. If they said "this only comes with egg and cheese and beef is extra" and saw them punch in a button called "meat" for additional charges, I would totally understand. But this wasn't the case. The employees there were coming up with all these weird reasons as for why it was so much and why they punched in "egg and cheese". I actually pointed out the button/charges that shouldn't be there. I didn't tell them right away as I don't like to be invasive, but after 3-4 minutes, I finally chimed in as to what the problem was. I pointed to the sign numerous time and none of the staff could answer my question - they all had conflicting answers. To the staff's credit, they did finally charge me the right amount ($4.99 + tax). And the burger itself was actually very good for a breakfast burger. I quite enjoyed it. Slim beef patty, egg and cheese on a slightly sweet bun. My problem and the reason for the two stars is: a) Head office for Harvey's either did not put proper signage ; or b) The owner/manager of this store did not give proper training to his staff; or c) Head office for Harvey's did not give proper/clear instructions to this location for it's breakfast pricing; or d) The owner/manager knows this but is just punching in "egg and cheese" to get an extra 0.50 (for some reason I was the first person to point this out - note to others $5.00 + plus tax should not be over $6!!!); or; e)Any combination of the above. I am hoping they have this rectified and I will go visit again and update the review accordingly.
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