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| - I am currently in an exam room with my husband, whom I've hardly ever seen in tears, barely able to mutter a word because of the pain he is experiencing. It is obvious to anyone that can see him that walking is almost impossible for him as his left leg is number and his back pain extremes yet no one offered a wheelchair to help him to his room (which was the last down the hall). We make it there and I help him sit...not the nurse...on to a chair/bed that DOES NOT EVEN WORK, and did I mention the nurse failed to offer or give instructions on the call button (I understand I was in the room with him but what was to happen if I was away and he needed help?!) After my husband sat it agony in the only position available I could not watch him in pain anymore and requested, politely, we be moved to another room with a working bed. Again, no wheelchair offered...and again, the furthest room. The nurse pointed towards the room and that.was.that. We were never (in any of the rooms offered pillows or blankets, and again...no call light) So I took it upon myself to the job that should have been given..the genuine care & concern for someone's comfortability...especially in a placed dedicated to patient care. I was able to locate the pillows, locate & places cases on them and make the patient comfortable. I am, in no way complaining as I will always take care of him...but when the nurses don't show compassion, that's alarming...and I should able to focus being by his side.
My husband was given medicine to help with pain and....30 minutes later, no one has checked on him. 45 minutes later, I went to ask what was happening (I.e will there be imagine or other tests that we are waiting in) Dr. Larson decided it was an unnecessary risk with exposure. He explained his reasoning in a kind and gently manner that put my mind at east. He asked how his pain was and explained that mild or no relief. As Dr. Larson began explaining the process a rude nurse replied with a comment in a tone that certainly did not represent a field of compassion "oral medications take an hour to take affect". The explanation could have reflected more care.
I have been to this facility myself and was treated with the upmost concern and genuine care, seeing my husband treated so poorly is upsetting. Patients come for care, not to have their genuine concerns brushed off with rude bedside manner.
Typically I am the last to provide reviews that are not good, but I feel like this needs to be read.
Again, I would like to express my gratitude for Dr. Larson for his genuine care. He has been the only positive portion of this experience.
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