I love burgers. I love that I can create my own burger at Burgatory. There's a menu that you check off: bun, rub, sauce, cheese, toppings (some cost extra), meat type, doneness. There is usually a special, and this day is was a boring burger (cheddar, lettuce, tomato, garlic aoili) I often get a garlic aoili, +/- farmhouse cheddar, grilled pineapple and grilled jalapenos. I ALWAYS get my burger well done. Why? Because unless it's a cut of beef (steak, roast, etc), cooking the outside does not kill the bacteria that can make you ill. So, ground beef, as it sounds, needs to be cooked to a particular temperature to be safe to consume, hence the disclaimers on menus. I don't play with meat--it get's cooked, but, every time I'm here I get an extremely dry burger that is charred on the outside. The char is usually cleverly hidden by the toppings, but I can taste it. And you can certainly get a good burger well done--not dried and burnt and tastes like the griddle/grill lubricant. That's my beef with this place (pun intended). I also wish they'd seed the jalapenos, as they are bitter (FACT: seeds do not cause the heat, capsaicin in the pith and vein does). Otherwise, the burger has the potential to be awesome. The fries are good, but the flavor from the herbs may not be present, depending on who is spicing your fries. This last time, my water went unfilled, my burger burnt, my jalapenos bitter and my BBQ sauce nearly non-existent because it's sucked into the sponge of a bun. I enjoy this place, but would much rather drive up to Burgh'ers in Zelienople or even head to Five Guys next door--as they are at least consistent and can give me a well done burger that doesn't taste like it's been sitting on a warmer for an hour. On a happy note, you're better off investing in a milkshake.