Went here this past weekend with about 12-15 people for a birthday celebration..we sat out on the patio and the service was sloooooooow. It honestly took a good twenty plus minutes for anyone to come by and clear the tables and then another 10 minutes to put in a simple drink order. At that time we had about six people there.
The slow service continued all night. My glass was empty more than it was full. It was a Saturday night, and I would give them a break if the place was packed but, not so! The place was somewhat busy but, not really. You would think a server would jump at the chance to get a nice tip from a large group...Well, not really.
He was very nice, however he forgot my beer once and two more orders from others that I know of. He did take them off the bill but, overall it was just so disappointing.
Then we get the bill with an 18 percent gratuity, okay - but for that kind of shitty service - me thinks not!! You gotta earn it. Best part was after complaining to the manager - he adjusted our bill, and wait for it...
AFTER we paid with cash the server tracks us down in the parking lot to give us the new bill??...lol...really, keep it - we are not coming back!